Frequently Asked Questions

Honest Answers from Car Seat Experts You Can Rely On. We’re here to guide you with clear, expert-backed information to help you make the safest choice for your child—no jargon, no pressure, just peace of mind.

While UK law permits forward-facing from 15 months under the R129 regulation, we strongly recommend keeping your child rear-facing for as long as possible—ideally until they reach 25kg or approximately 6 years old. Rear-facing seats offer superior protection for the head, neck, and spine in the event of a collision.

Car seat compatibility depends on various factors, including your vehicle's make and model. We provide compatibility checklists for the seats we stock, but the most reliable method is a physical fit test.

We offer in-store fittings to ensure the seat fits securely and safely in your car. Book now

ISOFIX is a standardized system that allows for quick and secure installation of car seats using anchor points in your vehicle. Seat belt installation involves securing the car seat using the vehicle's seat belt.

Both methods can be safe when done correctly, but ISOFIX can reduce the risk of incorrect installation.

Some vehicles have underfloor storage compartments that may not support the use of a support leg.

In such cases, you may need a filler or to choose a different seating position. Always consult both your vehicle and car seat manufacturer guidelines.

Yes, curtain airbags deploy downward over the window and should not interfere with a properly installed car seat.

However, always refer to your vehicle's manual and the car seat manufacturer's instructions.

A top tether is an additional anchor point that secures the top of the car seat to prevent forward movement in a crash.

Not all vehicles have top tether points; check your vehicle's manual to locate them.

We advise against using aftermarket products unless they are approved by the car seat manufacturer.

Unapproved accessories can interfere with the seat's safety features and may not have been crash-tested.

Avoid bulky clothing like thick coats, as they can prevent the harness from fitting snugly.

Instead, dress your child in thin layers and use a blanket over the harness if needed.

Fitting three car seats can be challenging due to space constraints.

We recommend consulting with our specialists for a fitting appointment to explore suitable configurations and car seat models that accommodate your vehicle's dimensions.

Book an Appointment

Some car seats are approved for aircraft use. Look for a label stating "Approved for use in aircraft" or consult the car seat manual.

Always check with your airline regarding their specific policies.

Children are typically ready for a high-back booster when they exceed the weight or height limits of their forward-facing harness seat, usually around 100cm in height and 15kg in weight.

However, it's best to keep them in a harnessed seat until they are mature enough to sit properly in a booster. We would recommend Extended Rear Facing until 6 / 7 depending on height and weight.

Signs that your child has outgrown their seat include:

Their shoulders are above the top harness slots.

Their ears are above the top of the seat shell.

They exceed the maximum weight or height limit specified by the manufacturer.

Car seats typically have an expiration date of around 6 to 10 years from the date of manufacture.

Check the label on your seat for the specific expiration date. Using a seat beyond its lifespan can compromise safety.

Even after a minor accident, it's recommended to replace the car seat, as damage may not be visible but can affect the seat's integrity.

Always consult the car seat manufacturer for guidance.

Yes, we provide professional fitting services at our stores.

Our trained staff will ensure your car seat is installed correctly and safely. W

e also offer consultations to help you choose the right seat for your child and vehicle. Book An Appointment.